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Villa Santirome

Villa Santirome logo
Villa Santirome logo

Privacy Policy

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Privacy Policy

Effective Date: January 1, 2026

Last Updated: September 2026

At Villa Santirome (villasantirome.com), accessible from https://villasantirome.com, one of our main priorities is the privacy of our guests and website visitors. This Privacy Policy outlines the types of personal information we collect, how it is used, stored, and protected, and your rights regarding your personal data.

1. Information We Collect

When you visit our website, make a direct booking inquiry, or stay at our properties (including Santirome Studio 1), we collect several types of information to provide and improve our hospitality services:

  • Personal Identification Data: Name, email address, phone number, physical address, country of residence, and government-issued identification (when required for guest registration).

  • Booking & Stay Details: Check-in and check-out dates, room preferences, special requests, number of guests, and communication history with our team.

  • Financial Data: Payment details (processed securely through third-party payment providers; Villa Santirome does not store full credit card numbers directly).

  • Technical & Usage Data: IP addresses, browser types, language preferences, operating systems, referring URLs, and website navigation patterns collected automatically via cookies and server logs.

2. How We Use Your Information

We use the collected information for the following legitimate business purposes:

  • Processing Reservations: To confirm bookings, manage your stay, facilitate check-in/check-out procedures, and communicate essential property details.

  • Guest Communication: To respond to inquiries, send transactional messages (e.g., booking confirmations, rental agreements, house rules), and provide local travel tips.

  • Utility & Policy Monitoring: To calculate fair utility usage (such as electricity and water allowances) in accordance with house policies.

  • Customer Support & Service Improvement: To handle guest requests, address property feedback, and optimize website user experience.

  • Legal Compliance & Security: To comply with local legal and tax regulations in Curaçao, enforce property rules, and ensure the safety and security of our premises and guests.

3. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal data to third parties. We may share limited personal information only under the following circumstances:

  • Third-Party Service Providers: We work with trusted technology partners (such as property management software, channel managers, direct booking engines, payment gateways, and web hosting providers) to operate our business efficiently. These providers have access only to the data necessary to perform their specific tasks and are obligated to keep it confidential.

  • Legal Requirements: We may disclose your information if required by law, court order, or governmental authorities, or to protect the rights, property, and safety of Villa Santirome, our guests, or others.

4. Cookies and Web Tracking

Our website uses cookies and similar tracking technologies to enhance site navigation, analyze site traffic, and personalize your experience.

  • Essential Cookies: Necessary for the fundamental operation of the website and online booking system.

  • Analytics Cookies: Help us understand how visitors interact with our site so we can improve layout and content.

You can choose to disable or selectively turn off cookies in your browser settings. However, disabling cookies may affect your ability to use certain features on our site, including reservation forms.

5. Data Security and Retention

We implement appropriate technical, organizational, and administrative measures to protect your personal data against unauthorized access, loss, misuse, or alteration.

We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, satisfy accounting and legal obligations, or resolve disputes.

6. External Links & Third-Party Platforms

Our website may contain links to third-party platforms (such as external booking channels, social media pages, or embedded maps). This Privacy Policy applies solely to Villa Santirome. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Data Protection Rights

Depending on your jurisdiction, you have certain rights regarding your personal information, including:

  • Right to Access: Request a copy of the personal data we hold about you.

  • Right to Rectification: Request corrections to any incomplete or inaccurate data.

  • Right to Erasure: Request the deletion of your personal data, subject to applicable legal requirements.

  • Right to Withdraw Consent: Withdraw your consent for data processing at any time where processing was based on consent.

To exercise any of these rights, please contact us using the details below.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operational practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at: